Urban Tails Pet Resort

Accommodation



Our suites offer your pet the luxury they deserve while they are staying away from home:



- Junior Suite



- Deluxe Suite with plasma TV & garden view



- Urban Suite with plasma TV, web cam & garden view



- Royal Suite with a personal butler service, plasma TV & web cam



All our suites have raised beds for added comfort.



Comfort



The resort has epoxy floors throughout along with an advanced, air exchange system to eliminate odours and germs



There is a special design layout of private suites and play areas to reduce noise and minimize stress

We guarantee that our facilities and individual suites are cleaned on an on-going basis by our dedicated cleaners whenever necessary. All rooms have unlimited room refresh and undergo a deep cleaning in between stays



We have a staff to pet ratio of 8:1 so that every pet will get individual time and be cared for, loved and cuddled like they are at home.



Safety

We operate a strict vaccination policy to ensure your pet remains safe and healthy



We have on-call veterinary services for all our guests



Security cameras are in operation throughout the resort



Regular Municipality inspections and visits ensure the premises is always kept at a high standard

Well Being

All our suites overlook an indoor oasis with fountains and plenty of greenery



We have a fully equipped indoor gym for your pet to increase their fitness and agility



Classical music will be played in communal areas during the day to promote calmness



Overweight dogs can come to doggie boot camp to lose weight, tone up or just enjoy exercising and socialising with other like-minded canines



A manager or senior team member will personally call you after your pet's first visit to make sure your pet had a wonderful stay

Open for check-in and check-out*



Saturday - Thursday: 9am to 3pm



*12 noon for check-outs



Friday: Closed



Resort Tours



For the safety and benefit of our pet guests, it has become necessary to limit resort tours to the following days and times. Please call us in advance to arrange your visit.



Saturday – Thursday: 10am to 3pm



Friday: Closed