International Motoring Club

The company is headquartered in Dubai and registered with the Road and Transport Authority of Dubai (RTA) & the National Transport Authority (NTA) of UAE.

While working with leading financial institutions and insurance companies across GCC, the company has established itself as a regional provider for Emergency breakdown assistance.

A modern fleet with the average age of a vehicle not more than 4 years, IMC prides itself with the latest rescue equipment in the field with specialized flatbed recoveries, Off road rescue units as well as underground and basement rescue units available for service on call. All the units are monitored by GPS and vehicle tracking system for the dispatch team to identify the nearest available unit at the time of a distress call.

The ultra-modern call center is the backbone of the company’s customer service. The call center is powered by the latest call management and CRM solutions which enable the customer service agents to identify, plan and execute the services in an efficient and professional manner. Multilingual trained staff who speak a total of 9 languages including Arabic, English & Hindi/Urdu with 24/7 call monitoring. Generation of state- of-the-art reports to share the trends with our clients and help them plan their growth are some of the strengths of the IMC Call Center.

Apart from Emergency Roadside Assistance, the IMC call center also offers Call Center solutions to corporate who may want to scale their customer service units for their marketing campaigns and customer service units.