Since its launch in 1991, Fast Rent A Car has focused on core values such as strong customer service and excellent value for money. This successful formula has seen the Abu Dhabi-based company grow across the Emirates to become the premier locally owned vehicle rental company.
Fast Rent A Car Mission, Vision and Objectives
Mission
To be the industry benchmark and the number one customer choice for all
transportation services, locally and regionally.
Vision
Grow and transform into the largest employee owned regional company, offering innovative transportation solutions, which exceed all stakeholders' expectations.
Objectives
We are Customer centric organization and consider this essential for our success. We listen to our customers; provide them superior service exceeding their expectation. Thus earning their trust, respect and confidence.
We are a cohesive team. We believe in collaboration, pro-activeness, professionalism, investing in our people, technology, quality, continuous learning and improvement.
We believe in Innovation. We empower our people to be creative, listen to them and reward innovation and creativity.
We are guided by Ethical principles. We are committed to being open, honest, reliable and respectful in our dealings with our people and stakeholders.
We value our Stakeholders. We have transparent interactivity with the stakeholders, ensuring mutual success and fulfilment of our mission.
We honour our commitment to Society. We recognize the responsibility and opportunity to contribute to society and make a meaningful difference.
We communicate world-class brand image. We ensure effective corporate visibility.
We have the trust of the Shareholders. We are committed to delivering healthy return on investment and wealth generation.
World Class Service
An ISO 9001:2008 certified company and a member of the Emirates National Group (ENG), Fast Rent A Car has earned a reputation for world class performance with its award-winning customer service, which has been honoured in consecutive years at the prestigious Sheikh Khalifa Excellence Awards. A reputation, built on a dedication to providing the highest standards of customer service, stemming from years of experience operating in the complex UAE market. This commitment has led to recognition in the customer service category of the Sheikh Khalifa Excellence Awards in 2006 through to 2011, making it the very first car rental agency to receive such awards.
Serving you in the community
Fast Rent A Car takes its commitment to being a socially responsible organisation very seriously and prides itself on being an integral part of the community and supporting important initiatives throughout the year. From involvement with local businesses and government municipalities to globally recognised organisations and charities, Fast Rent A Car supports the local community on many different levels to ensure it gives back to the public that supports the UAE's leading locally owned vehicle rental agency.
Fast Fleet
Providing market-leading standards in the field of vehicle rental services, Fast Rent A Car offers arguably the most comprehensive line-up of any company in the UAE. From a small car for daily rental or a fleet of buses to meet corporate requirements, customers can be confident of finding a tailor-made solution to their needs and budgets. A wide range of models, available across 35 categories of vehicles, and ranging from a nimble Nissan Tida to a luxury bus, can be found within Fast Rent A Car's all-inclusive line up.
Fast Network With one of the largest networks of branches (17) and pick-up points in the emirates, Fast Rent A Car prides itself in offering a wide range of services that suit all business and leisure customers. The services include:
Daily and weekly rentals
Short term commercial vehicle rental
Short term leases from 1 to 12 months
Long term leases from 1 to 3 years
Chauffeur drive services with uniformed, multi-lingual drivers
Busing services
24-hour service
Instant international reservation facility via a tie-up with Holiday Autos
Fleet management
Fast People
Employees at Fast Rent A Car are both assets and ambassadors for the agency and are committed to best practise, award winning customer service. Fast Rent A Car invests in consistent training and development, to ensure customers have peace-of-mind through support from a highly trained team of agents. From your initial query to the handover of your preferred vehicle, Fast Rent A Car representatives are with you to ensure your needs are met every step of the way.
Fast Roots
Fast Rent A Car is an integral part of the expanding Emirates National Group (ENG), which specialises in automotive services, counting Emirates Taxi, City Transport and Fast Service Centre among its line-up, and is headed up by Group General Manager, Ahmed Abood Al Boasy.
Driving Away in your Car
Our website assists customers from far reaching countries to find vehicles to suit their requirements. Bookings can be made via simple and easy to navigate online booking system.
Imagine a car renting experience without tidal waves of paperwork, without mountains of confusing jargon and protocol, without hidden payment traps – just a flat, hassle-free experience. At Fast Rent A Car we work hard to provide you with just that...
Dubai
. Sheikh Zayed Road
Tel: + 971 4 3387171
Fax: + 971 4 3388771
E-mail: done@fastuae.com
Regular Operational Hours: 08.00 to 17.00
Friday and Public Holiday Operational Hours: Closed
Ramadan Operational Hours: 08.00 to 14.00