Pullman Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.4/5 2,168 reviews

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Description

Hotel extras

  • Rooms and suites, offering views of the Dubai Canal and the iconic Burj Khalifa

  • Rooms offer a spacious working desk with FREE Wi-Fi internet

  • Fitness center with wet facilities

  • Dedicated meeting space floor with a ballroom, two meeting rooms, and a private boardroom

  • Free valet parking onsite

Our accommodation(s)

Hotel location

Pullman Dubai Downtown

Marasi Drive, Downtown, P O Box 413311
413311 DUBAI
United Arab Emirates

GPS:25.1872891, 55.2716534

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,168 reviews

Good stay

Customer review rating 4.5/5

Abdul Business - Confirmed reviews ALL

All was very good

Dear Abdulghafar E., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown Team.

Good stay

Customer review rating 4.0/5

Daria V. Business - Confirmed reviews ALL

All was good, rooms are nice

Dear Daria V., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience team

Money's Worth

Customer review rating 4.5/5

Simon D. A. Solo - Confirmed reviews ALL

I had a wonderful stay. Reda the receptionist was awesome. He went above and beyond to make my check in process really smooth.

Dear Simon A., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

It was horrible experience

Customer review rating 0.5/5

Diaa E. Business - Confirmed reviews ALL

It was horrible experience it was the first time in my life to see the bed bugs. And it was everywhere around the bed.

Dear Deyaa e., Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Moreover, we are aware that the team extended you different alternatives and that they agree to shorten the stay and refund you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Dubai Downtown

Not 5 star

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Hotel average. Lack of PowerPoints in room. None in bathroom or on one side of the bed. Not worth paying extra for Burj Khalifa view.

Dear Pauline B., Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience team

Other web-users rate our hotel

  • 1,189 reviews 9.3/10 Location
  • 1,539 reviews 7.6/10 Room
  • 2,606 reviews 9.1/10 Service
  • 17 reviews 6/10 WiFi
  • 802 reviews 8.7/10 Breakfast
  • 642 reviews 7.3/10 Cleanliness
  • 259 reviews 5.9/10 Value
  • 121 reviews 9.1/10 Wellness Area

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