Zed-Service™:Service Management Software

Zed-Service™ is a 360 degree service management system that revolutionizes the way service processes function. This automated software streamlines repair and service operations so that you can maximize business efficiency, reduce overhead cost and increase customer satisfaction.The fully automated web based service management system from the Zed-Axis Enterprise Business Suite, Zed-Service™ is specifically designed to keep after-sales service convenience and ease-of-use in mind, while at the same time offering distinguished features for a hassle-free service management experience. Having served multiple industries, this solution has gained an established reputation as a reliable and efficient Service Management Solution. Some of the key advantages of Zed-Service™ that help organizations to gain a superior edge include:



- Facilitates Multiple Service Processes:Carry-In, On-Site, RTB & More

- Diversified Industry Reach

- Handling More than 0.75 Million Service Transactions Month on Month

- Operational Across 5000+ Service Centers

- Start-Ups, SMEs and Fortune 500 Companies

- Flexible Engagement Models: On-Premise, Hosted / SaaS and More

Zed-Service™ is a tried and tested end-to-end after-sales service management software in use for more than a decade. Zed-Service™ supports different service models which include carry-in or walk-in service model, onsite service or field service model, return to bench or return to repair factory service model & Bulk Repair Model.



Zed-Service™ is used by various business entities including principle product manufacturers having their own service network/branches, National Service partners having branches and service centers across geographies who provide on-ground after-sales service on the behalf of the principle manufacturers, Repair and Return (R & R) service partners appointed by the product manufacturers, RMA Service Partners, Bulk Repair Partners and a combination of any or all of these where companies follow complex service structure.